I’m a communications professional with over twenty years’ experience in the private and public sector.
I create, deliver and measure strategic internal and external communications campaigns. I enjoy coaching people to communicate more clearly, improving engagement and understanding. I am interested in the employee experience and how to use internal communications to improve it.
Your independent adviser
I can provide you with independent advice and support on all kinds of communications issues.
Internal communications strategies. I’ll listen to what you and your employees want. Then I’ll make recommendations on how you can achieve your strategic aims.
Comms health checks. I’ll investigate how well your current communications approach is working. And then recommend ways to improve it.
Social media reviews. Having operational colleagues posting to social media is great. It can risk quality though, or accidentally cause the tone of voice to drift away from your social media managers’ control. I can be an independent, external voice highlighting what’s working, and what could go better.
Telling your story. I’ll guide you through creating stories that resonate for your customers, employees or both. Or I can work with you to draft articles and blogposts.
Copy-editing. I can provide copy edits on technical subjects that are being published as reports, plans or online content. This can help bring a coherent voice to your story. I’ve knowledge of several specialist areas, but am nearly always happy to delve into a new specialist language.
Project-based and interim support. I’ll be an interim comms person for your business for a project, or to cover short-term absences.
Talk to me about what you need, and whether I can help. The list above is just an outline. I’m a caffeine addict so am always happy to start with a chat in a coffee shop. I also offer a discount to the public sector.
What’s my story?
I began my career in a start-up in the 1990s, before we called them start-ups. Since 2007 I’ve focussed on government communications at all levels, as I believe in public service. I didn’t do a degree in PR or an MBA in marketing. I was an indie kid back then, and I’m still independent now.
I’ll ask the questions someone inside your organisation can’t or won’t. I’m your new second pair of eyes and ears.
I’m an accredited member of the Chartered Institute of Public Relations. Across my work, I’ve realised I love working with subject matter experts on distilling their impressive, specialist knowledge into stories that non-specialists can understand. That includes explaining telemetry to heritage organisations, or local taxation to the media.
I am passionate about equality, diversity and inclusion. I will challenge non-inclusive practices and am willing to be challenged on my unconscious biases.
I also love a deadline, and can deliver work at pace. I like new ideas, and new projects, so I can pick up concepts fast (and be unafraid to ask newbie questions). That’s where my ability to be interim cover or short-term resource on a programme of work comes from.
Contact me for a chat to see if we’d work well together.
